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If you need more information about a file compatibility alert, you can use the email and live chat links in the alert to contact ICE support. Or, you can call support, using the phone number listed in the alert.


If you want to email ICE support, click the email icon:


email alert 1


In your email program, a new email opens.


alert support 3


If you want to live chat with ICE support, click the live chat icon.


alert support 2


In your browser, a new live chat opens:


alert support 4

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