Updated/ Reviewed: Aug. 20, 2024
ICE Manager is a lightweight application in your system tray. It automatically downloads and updates the latest versions of your ICE applications and manages and stores previous versions of ICE applications. ICE Manager allows you to control what applications and how many versions of each application you keep on your machine. It also lets you to uninstall any old applications you no longer need. ICE Manager is required to use all the latest ICE applications.
Contents
oKeeping more than two versions of an app at a time
•FAQs
1.Go to myICE (https://my.ice-edge.com/download).
2.Under ICE Manager, select Full.
3.Click Download.
4.Open the installer in your Downloads folder and follow the prompts.
5.ICE Manager will now be available in your system tray (see below for where that is).
ICE Manager lives in a special location called the system tray, where other always-on, lightweight apps live. To open ICE Manager:
1.Go to the bottom right of your taskbar and click the upward arrow.
2.Click ICE Manager.
Tip: When in doubt, you can always search for “ICE Manager” in your Taskbar.
3.Sign in with your One Source credentials (the same you use for myICE, ICE, myDIRTT, etc.).
Tip: You can click and drag ICE Manager into your taskbar for quicker opening. Note: When ICE Manager itself gets an update, you will need to redo this step as the shortcut will have expired.
Note: ICE Manager will disappear when you click off it. In the future we might allow ICE Manager to remain visible until you close it.
When you first sign in, you will see a welcome message and apps you can download. Your license will determine what apps are available to you. If you think something is missing, email info@ice-edge.com.
To download an app, simply click Download.
This will install the app on your computer. Depending on your internet speed, this can take several minutes.
To cancel the installation, click the X button.
What is the Design Editor app? As of August 6, 2024, most people will see one ICE app available called Design Editor. Design Editor is what we are calling the app you know of as ICE. We’ve made this name change to prepare for a future where ICE software is a suite of several descriptively named apps that help you design and build better and faster. To be clear, at this time the only thing that has changed is the name, it’s functionality and purpose remains the same.
Once installed, you ICE apps will live in ICE Manager. To open an app:
1.Open ICE Manager.
2.Click the app anywhere in the blue highlighted area.
Any apps you have downloaded will automatically update themselves and will notify you when they are ready for you to open. You can also manually check for an update by clicking the three dots next to an app and selecting Check for Update.
By default, ICE Manager will keep the latest version, plus the previous version. This is so that while you work, a newer version downloads in the background and when it’s ready, you can switch over, minimizing disruptions to your day.
When an app is updated, the oldest version will be automatically uninstalled. For example, if you have Design Editor (August) and Design Editor (September) installed and ICE Manager auto-downloads the October release, the August version will be uninstalled from your machine. If you want to keep more than the default two versions of an app, see the next section.
Keeping more than two versions of an app at a time
If you need to keep more than the two latest versions of an app on your machine, you can specify how many versions you keep:
1.Click the profile icon and go to Settings.
2.Under the desired app, use the drop down to change how many versions you keep simultaneously.
The minimum number is 2 (as explained above) and the maximum is 10.
3.Click Save.
If there’s a rare situation where you need an older version of an app that is unavailable in ICE Manager, contact info@ice-edge.com for assistance.
You can easily uninstall an app by clicking the three dots and selecting Uninstall.
To uninstall ICE Manager itself, use your computer’s uninstall app function. Please note that without ICE Manager, you won’t be able to use any ICE apps.
1.Search for ICE Manager.
2.Right-click the app and select Uninstall. Follow the prompts.
3.Some computers might open another window after this step, in which case scroll through the list to find ICE Manager and right-click to uninstall.
1.I installed ICE Manager but now I can’t find it. Where is it?
ICE Manager lives in the system tray. To open go to the bottom right of your Taskbar and click the arrow, then click the ICE Manager icon.
Tip: You can click and drag the ICE Manager icon to your Taskbar to save a step. Remember that when ICE Manager gets an update, you’ll need to drag the new version to the Taskbar again.
2.I see an app called Design Editor. What’s that? Where’s ICE?
As of August 6, 2024, most people will see one app in ICE Manager called Design Editor. Design Editor is what we are calling the app you know as ICE. We’ve made this name change to prepare for a future where ICE software is a suite of several descriptively named apps that help you design and build better and faster. Right now, the only thing that has changed is the name, it’s functionality and purpose remain the same.
3.I’ve downloaded an app but it’s not on my Desktop. How do I open it?
At this time, any ICE apps you have installed via ICE Manager will live in ICE Manager. To launch an app, open ICE Manager and click the app.
4.ICE Manager disappeared! What happened?
When you click somewhere other than ICE Manager, it will minimize. Simply go back to your Taskbar to reopen it.
5.Why do I see two copies of the same app?
By default, ICE Manager maintains the latest and second latest versions of your downloaded apps. This is to allow you time to switch to the latest version when you’re ready, instead of interrupting your work. You can increase how many versions are kept on your machine by going to the profile icon > Settings and increasing the number of versions for that app.
Removing old ICE versions from your machine
Any versions of ICE that you have installed on your machine before Aug. 6, 2024, will stay on your machine until you remove them. To remove them:
1.In the bottom left of your taskbar, search for “Add or remove programs”.
2.Search or scroll down to the version you want to remove, e.g. “ICE 24”
3.Click the app and select Uninstall.
4.The uninstall window will appear; follow the prompts.
